Exceptional staff service

The Classic Twin Room offered exceptional comfort, making it an ideal choice for our group. Staff were remarkably friendly and attentive throughout our three-night stay. While the menu had a good variety, the scones during afternoon tea were less than satisfactory, having a bready texture that suggested they might have been microwaved. the overall dining experience was positive, with fresh meat featured prominently on the menu.

Charming Victorian-inspired design

More accessible amenities for seniors would be helpful.

I enjoyed my stay at Kilhey Court, where the comfortable room and beautiful gardens provided a relaxing environment. the restroom facilities could use an update. Friendly staff made my experience delightful during my tea plantation tour.

my stay was fantastic, especially with the amazing staff who welcomed us warmly. the room was cozy and comfortable, exceeding my previous experience in wigan. the serene grounds were perfect for dining al fresco while enjoying the views of nature.

the spa closed earlier than expected.

We had a fantastic stay at Macdonald Kilhey Court Hotel! The staff were exceptionally friendly and made us feel right at home. Our room had a cozy armchair by the window where we enjoyed our morning coffee, and the surroundings were absolutely beautiful, perfect for a relaxing weekend away. The breakfast offered a great variety, ensuring everyone found something they loved.

The restaurant was closed during our stay.

The stay was pleasant overall, as the location offered beautiful surroundings that were perfect for a weekend getaway. My family really appreciated the cozy room, especially the armchair by the window where we enjoyed our coffee. The staff were exceptionally friendly, which made us feel right at home. we were disappointed that the restaurant was closed during our stay, limiting our dining options.

The room was cozy and comfortable, perfect for a night’s stay. Nice toiletries in the bathroom, which was a pleasant surprise. The decor felt modern, and I had a good night’s sleep without noise disturbances. I expected a bit more cleanliness since I noticed some spots that could use attention.

During my stay at Macdonald Kilhey Court Hotel, I was truly charmed by the beautiful surroundings. The Victorian-inspired design and picturesque grounds offered a serene and peaceful setting, which was particularly enjoyable for relaxation during my stay.

More accessible amenities for seniors would be helpful.

had a great time at kilhey court. the staff were super friendly and the grounds were just beautiful, really well kept. the room was comfy with a nice view and the spa was immaculate. breakfast was perfect too, loads of choices! definitely enjoyed my stay.

Chill spa vibes & great food

Had a fun spa weekend! The building is nice and relaxing, and the staff were really friendly. Enjoyed a fab dinner and lush breakfast with plenty of choices, but the bar was kinda loud with guests watching rugby. Room was comfy but a bit dated. a solid stay.

The kids loved the Vital Leisure Club, especially the pool, even if it was a bit cloudy. Breakfast was a hit too, with plenty of choices to keep everyone happy. The location's beautiful grounds added to the fun family vibe.

In my wife's opinion, the room could use some updates and features for families like larger toiletries would be great.

Had an awesome time with friends! The restaurant served great food, and the steam room and sauna offered a perfect escape after a long day. The staff was super friendly, and checking in was a breeze. I particularly enjoyed the pool area, even if it’s not huge. Highly recommend this spot for a fun group getaway.

overall a pleasant stay, but some aspects need improvement

The staff are exceptionally warm and welcoming, always ready to assist. The suite with the whirlpool bath was spacious, clean, and luxurious.

The food was quite expensive for the portion sizes.

A Comfortable Retreat with Friendly Staff

I had a delightful one-night stay in an Executive Twin room. The friendly reception staff made check-in smooth and welcoming. Enjoyed a hearty breakfast that set me up for the day. Pro tip, arrive early for meals to avoid the rush and ensure a relaxing experience.